Out of office: what the homeworking revolution means for our cities
Employees’ reluctance to return to full-time commuting after a year of Covid means change is afoot for companies Susanna* has spent most of lockdown in back-to-back Zoom meetings. It is a major change for the senior banker, who used to commute to London from her home in rural Lincolnshire and regularly travelled across the country […]
The cloud is calling
Using cloud technology to improve customer interactions at contact centres. The technical requirements of a contact centre agent has meant that, unlike their colleagues in other departments, working from home wasn’t usually an option for agents. All that changed when Covid-19 struck, and swathes of employees were forced to decamp to their homes. Business continuity […]
New technology to help identify those at high risk from COVID-19
New technology has been introduced in England to help clinicians identify, for the first time, a new group of people who may be at high risk from COVID-19. New predictive risk model to help clinicians identify adults with multiple risk factors that make them more vulnerable to COVID-19 Over 800,000 adults will now be prioritised […]
Microsoft is warning users to move to Teams before it’s too late
Microsoft Teams Microsoft has reminded users of Skype for Business Online that the clock is ticking in the race to move across to Teams. The Redmond-based firm has told Skype for Business Online users that they have until July 31, 2021, to complete the migration. Skype for Business Online users have had plenty of time […]
Five cyber security challenges for 2021
We look at five essential cybersecurity issues every charity needs to consider In a world where everything is turning digital, data security is a major concern. Data security is of particular importance when cyber-attacks are at an all-time high, with studies suggesting hackers attack once every 39 seconds. While it’s true that not all of […]
Protecting your business digitally – Ransomware
As previously explored, technology has revolutionised the way we live our lives and its abilities have been the main driver in the growth of modern society worldwide. But these positives also bring a negative in their wake when criminals also use the wonders of technology to commit crimes against normal law-abiding citizens. It is essential […]
Protecting your business digitally – Good password practice
The world of tech is expanding at an exponential rate. Its wonders and abilities seem to know no bounds and its contribution to modern society has been the catalyst to the advancements that we, as a race, have made over the last 100 years or so. Unfortunately, along with the improvements it brings to everyday […]
Protecting your business digitally – Vishing
Security is an integral part of our daily lives – we ensure our front doors are locked and windows are shut when we leave the house, we leave the light on to make it look like someone is home, and we spend money on the latest alarm systems with the most colourful of boxes to […]
Future of working: The growing need for robust remote working solutions
What does the future of work really look like? Unlock the full potential of cloud-based solutions. Where the first initial lockdown, back in March last year had forced most companies into an abrupt digital setting, the two that have since followed only solidified this. This transformation has now manifested itself so that companies have become […]
The road to permanent remote working
The transition into permanent remote working is inescapable now. Countless articles, morning talk shows and widely-shared social media polls have all indicated this irreversible trajectory. There is simply no recourse to ‘un-ring that bell’. What may have started off as a necessity to adhere to social distancing regulations is progressively becoming a preference, a lifestyle […]