IT Support

Is your IT support working hard enough for your business?

We design, implement, and maintain an IT Solution as unique as your business

If you’re looking to outsource IT support services, you’ve come to the right place. We design, implement, and maintain an IT support service as unique as your business.

 

As your Managed Services Provider (MSP), we become part of your team, understanding your business, its challenges, and long-term goals. Using the latest technology, we can then deliver managed IT support services tailored to you.

 

As standard, all of our packages include:

Monthly, Fixed Fee

No hourly billing, paying for blocks of time or hidden costs; with Exi-Go, you pay a single monthly fee that includes all business IT support services.

Virtual IT support service desk

Our friendly help desk is open all week, so you always have access to our team of experts for jargon-free remote IT support services. We are committed to great customer service.

Onsite IT support provider

On the rare occasion that you need IT support on your premises, one of our tech experts can be available onsite.

Security at the Core of Everything We Do

We build integrated solutions with security at the centre, so we can predict, adapt, and protect your business from today's most advanced cyber threats.

A proactive approach

We have the expertise to respond in a crisis, but we design your IT support service to prevent crises happening in the first place. Prevention is better than a cure.

Password Management App

Manage, secure, and share access to your internet services and accounts with highly complex passwords all stored in your encrypted password manager.

Solutions that Grow with You

As your business expands and faces new challenges, so will your IT support. We routinely assess your company's strategy and update your IT support and maintenance services based on the latest advances in technology.

Security Awareness Training

Your business will have access to our suite of security training videos, ensuring your team are all operating safely and according to the latest guidance.

Broad range of services

As well as providing the IT support package you need, we also have the expertise to provide a joined-up service with cloud computing, cyber security, and telecommunications solutions.

Also included. ‘Security first’ is at the core of our managed IT support services. That’s why we include as standard the following services other companies charge extra for:

Password management app. Manage, secure, and share access to your internet services and accounts with highly complex passwords all stored in your encrypted password manager, which is also accessible for remote working and on the go.

Dark web scanning. We’ll scan and report when your credentials are leaked, so if a security breach happens, it’s quickly caught and rectified.

Security awareness training. Our IT support packages include access to our suite of jargon-free security training videos, ensuring your team are operating safely and according to the latest guidance.

IT and soft skills training. We help your staff use software to optimal effect. From creating a mail merge to mental health and wellbeing in the workplace, there are a wide range of training videos to choose from.

Change management and compliance. Even with a stable and secure IT configuration, changes can happen that threaten your business and reputation by causing outages and breaching compliance regulations. Our change management service can identify what has impacted your organisation, even if it’s been weeks since a change.

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Why choose Exi-Go as your IT support provider?

A comprehensive IT support managed service that cares

Jargon-free. Support, consultancy, and education for everything you need from technology, in a language you can understand.

Strategy-lead. We get to know your business, your challenges, and your goals, enabling us to take a strategic approach to delivering the IT support you need.

People-first. We pride ourselves on placing people before technology to deliver the individual IT support solution your team needs.

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